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28 December 2022, 07:43 WITA (GMT+8)
Last Updated 2022-12-27T23:43:35Z

How to Solve Canon Service Tools v.5.103 Error code: printer can't enter Service Mode

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How to Solve Canon Service Tools v.5.103 Error code: printer can't enter Service Mode - Troubleshooting

If you are unable to enter service mode on your printer, there are a few things you can try:
  • Check the printer's manual or documentation for specific instructions on how to enter service mode. Some printers have specific buttons or sequences of buttons that need to be pressed in order to enter service mode.
  • Make sure that the printer is turned on and properly connected to a power source.
  • If the printer has a display screen, try navigating to the service mode menu using the printer's control panel.
  • If the printer is connected to a computer, try using a printer maintenance or diagnostic software to enter service mode.
  • If none of these steps work, there may be a problem with the printer itself. In this case, you may need to contact the manufacturer or a professional printer repair service for further assistance.
It is important to note that service mode is intended for use by trained technicians and should only be entered if you are familiar with the printer's internal workings and have a specific reason for doing so.

How to Solve Canon Service Tools v.5.103 Error code: printer can't enter Service Mode
Solution 1:
  1. Press the Resume/Cancel/Stop button 5 times to enter service mode.  If the service mode is not entered even after pressing the resume/cancel/stop button  5 times, 
  2.  Repeat the procedure to enter service mode. 
  3.  Then press the restart/cancel/stop button 6 times (if connected to the control panel without a scanner).
Solution 2:
  1. Press the Continue/Cancel/Stop button twice to enter service mode.  If the service mode is not entered even after pressing the Continue/Cancel/Stop button twice, 
  2.  Repeat the procedure to enter service mode. 
  3.  Then press the Resume/Cancel/Stop button 3 times (if connected to the control panel without a scanner).
Conclusion:
  • For printers that have pressed the Resume/Cancel/Stop button 5 times. If the service mode is not entered even after pressing the resume/cancel/stop button 5 times,  Repeat the procedure then press the Resume/Cancel/Stop button 6 times. 
  • For printers that have pressed the Resume/Cancel/Stop button twice. If the service mode is not entered even after pressing the restart/cancel/stop button twice, 
  • Repeat the procedure then press the Resume/Cancel/Stop button 3 times.
If you are having trouble repairing a Canon printer yourself, it is highly recommended to ask the nearest Canon Service Center for help or the nearest printer repair professional.

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