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25 December 2022, 16:57 WITA (GMT+8)
Last Updated 2022-12-27T23:41:49Z

How to Solve Canon Service Tools v.5.103 Error code: The indicator light flashes orange when entering Service Mode

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If the indicator light on your Canon printer is flashing orange when you enter Service Mode, it could be a sign of a hardware issue or a problem with the printer's firmware. Here are a few steps you can try to troubleshoot the issue:
  • Check for hardware issues: Make sure that all the hardware components of your printer are connected properly and functioning correctly. If any of the hardware components are damaged or not working properly, it could cause the indicator light to flash orange.
  • Check for printer errors: If the indicator light is flashing orange, your printer may have an error code that can help you troubleshoot the issue. You can check the printer's manual or online resources to find out what the error code means and how to resolve it.
  • Update the printer's firmware: If the issue persists after checking for hardware and printer errors, it may be caused by outdated or corrupted firmware. In this case, you may need to update the firmware to resolve the issue. You can usually find the latest firmware updates on the Canon support website or by contacting Canon customer support.
  • Seek professional help: If you are unable to resolve the issue on your own, you may need to seek professional help from a Canon service center or a qualified printer technician. They can diagnose the problem and perform any necessary repairs or updates to fix the issue.
How to Solve Canon Service Tools v.5.103 Error code: The indicator light flashes orange when entering Service Mode

Meaning:
  • there is damage to Service Mode (Service Mode is damaged)..
Cause:
  • the user uses more than one different Service Tool, when entering Service Mode.
Example:
  1. Printer user is Canon G3000. After the printer enters Service Mode, to reset the user using Service Tool v.3400, but it fails.
  2. Then the user uses Service Tool v.4718 to reset, but it fails.
  3. This is the beginning of trouble.
  4. When the printer enters Service Mode, the user uses two different Service Tools, namely ST.3400 and ST.4718.
  5. Please Using two different Service Tools in Service Mode will result in damage to Service Mode.
  6. When the printer enters Service Mode, the user uses Canon ST.3400 but fails.
If the user wants to try with ST.4718, turn off the printer first, then repeat the procedure to enter Service Mode, then reset it with ST.4718.
Solution: 
  1. Replace the EEPROM IC with a new one, or reset the EEPROM IC manually.
  2. And If you are having trouble repairing a Canon printer yourself, it is highly recommended to ask the nearest Canon Service Center for help or the nearest printer repair professional.

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