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Error code 009 is a common error that can occur when using Canon Service Tools. This error typically indicates that the printer is unable to communicate with the service tool software.
There are a few potential causes for this error:
- The printer may not be properly connected to the computer or may not be turned on.
- The printer driver may not be installed correctly or may be outdated.
- The printer may have a hardware issue that is preventing it from communicating with the service tool software.
- Make sure that the printer is properly connected to the computer and is turned on.
- Install the latest version of the printer driver and ensure that it is properly configured.
- Try restarting the computer and the printer to see if this resolves the issue.
- If the problem persists, you may need to try using a different USB port or cable.
- If none of these steps work, there may be a hardware issue with the printer. In this case, you may need to contact the manufacturer or a professional printer repair service for further assistance.
How to fix Canon Service Tools v.5.103 Error code: 009
Meaning: - The printer has a double error.
- Error #1. Ink has run out,
- Error #2. Waste ink absorber is full [5B00].
- Both errors occur simultaneously.
- Turn on the printer,
- Then press and hold the Resume/Cancel/Stop button for about 10-15 seconds,
- When you hear the sound of the print head starting to move,
- Release the Resume/Cancel/Stop button.
- After the cartridge reads normally,
- Turn off the printer and repeat the procedure to enter Service Mode,
- Then continue the reset process.
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