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27 December 2022, 20:40 WITA (GMT+8)
Last Updated 2022-12-27T12:40:36Z

How to Solve Canon Service Tools v.5.103 Error code: 006 - Troubleshooting

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How to Solve Canon Service Tools v.5.103 Error code: 006 - Troubleshooting
Canon Service Tool is a tool used to reset Canon printers after replacing parts such as: Logic Board Ass'y, Ink Absorber Kit, Print Head, etc. Canon Service Tool is a portable application so it does not require installation. In the Canon Service Tool there are several functions such as; Test Print, Cleaning, Set Destination, Clear Ink Counter, Ink Absorber Counter, CD-R Correction, Auto LF/EJ, Left Margin Correction, Wetting Liquid Counter, Panel Rank, Flatbed Scanner, Data Save, etc.

Error code 006 is a common error that can occur when using Canon Service Tools. This error typically indicates that the printer is unable to communicate with the service tool software.

There are a few potential causes for this error:

  • The printer may not be properly connected to the computer or may not be turned on.
  • The printer driver may not be installed correctly or may be outdated.
  • The printer may have a hardware issue that is preventing it from communicating with the service tool software.
To troubleshoot this error, you can try the following steps:
  1. Make sure that the printer is properly connected to the computer and is turned on.
  2. Install the latest version of the printer driver and ensure that it is properly configured.
  3. Try restarting the computer and the printer to see if this resolves the issue.
  4. If the problem persists, you may need to try using a different USB port or cable.
  5. If none of these steps work, there may be a hardware issue with the printer. In this case, you may need to contact the manufacturer or a professional printer repair service for further assistance.
If an unsupported function button is selected, an error message will be displayed, click OK to close the error message. Regarding the error messages that appear when using the Service Tool, there are several kinds of error messages that have different meanings. The following is the error message that appears when using a Canon Service Tool.

How to Solve Canon Service Tools v.5.103 Error code: 006
Meaning:
  • The printer is not in Service Mode, or the Service Tool does not support the printer.
Solution: 
  1. Turn off the printer and then repeat the procedure to enter Service Mode correctly.
  2. and If the procedure for entering Service Mode has been done correctly, but the error code: 006 still occurs, it means that the Service Tool doesn't support your printer.
If you are having trouble repairing a Canon printer yourself, it is highly recommended to ask the nearest Canon Service Center for help or the nearest printer repair professional.

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