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27 December 2022, 20:37 WITA (GMT+8)
Last Updated 2022-12-27T12:37:20Z

How to Solve Canon Service Tools v.5.103 Error code: 005 - Troubleshooting

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How to Solve Canon Service Tools v.5.103 Error code: 005 - Troubleshooting
Canon Service Tool is a tool used to reset Canon printers after replacing parts such as: Logic Board Ass`y, Ink Absorber Kit, Print Head, etc. Canon Service Tool is a portable application so it does not require installation. 

In the Canon Service Tool there are several functions such as; Test Print, Cleaning, Set Destination, Clear Ink Counter, Ink Absorber Counter, CD-R Correction, Auto LF/EJ, Left Margin Correction, Wetting Liquid Counter, Panel Rank, Flatbed Scanner, Data Save, etc.   If you are having problems using Canon Service Tools, there are a few steps you can try to troubleshoot the issue: 
  1.  Make sure that the printer is properly connected to the computer and is turned on.  
  2. Check that the printer driver is installed correctly and is up to date. 
  3. Restart your computer and  printer to see if that solves the problem. 
  4. Make sure your service tools software is up to date and  you are using the latest version.  
If the problem persists, try connecting the printer to the computer using a different USB port or cable. If  these steps don't work, there may be a problem with your printer hardware. In this case, you may need to contact the manufacturer or a professional printer repair service for further assistance. 

Problems can also occur with the service tools software itself. In this  case, you may need to contact the manufacturer or software developer  for further assistance.  If you select a feature button that is not supported, an error message is displayed, click OK to dismiss the error message. There are several types of error messages that have different meanings when using service tools. The following are error messages that appear when using  Canon Service Tool. 

How to Solve Canon Service Tools v.5.103 Error code: 005
Meaning:
  • The service tool does not detect the printer.  
  • The printer is not ready to accept commands from the service tool.  
Solution
  •  Disconnect the printer's USB cable from the computer, then connect it to the computer again using a different USB port. 
  • When the service mode entry procedure is complete, the power light will start blinking. 
  • The power light continues to blink and error code 005 appears when you press the button on the service tool (the service tool sends a command to the printer). 
  • Solution: After completing the procedure to enter service mode, wait until the power light stops blinking. 
  •  Then run the service tool.
If you are having trouble repairing your Canon printer yourself, we recommend that you contact your nearest Canon service center or  printer repair shop for assistance.

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