How to Reset Canon Pixma G3000 Series error Ink Absorber Full [5B00]

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How to Reset Canon Pixma G3000 Series error Ink Absorber Full [5B00]

Canon Pixma G3000 Series:

• Canon Pixma G3000,
• Canon Pixma G3100,
• Canon Pixma G3200,
• Canon Pixma G3300,
• Canon Pixma G3400,
• Canon Pixma G3500,
• Canon Pixma G3600,
• Canon Pixma G3700,
• Canon Pixma G3800,
• Canon Pixma G3900

Operator Call Errors

• Cycles of blinking: 8 times
• Error: Ink absorber becomes almost full
• Error code: [1700]

Service Call Errors

• Cycles of blinking: 7 times
• Error: Ink absorber full
• Error code: [5B00]

Solution: Reset the printer

Reset Canon Pixma G3000, G3100, G3200, G3300, G3400, G3500, G3600, G3700, G3800, G3900 Error Ink Absorber Full [5B00]

To perform the reset, the printer must be in Service Mode.

STEP 1 - Enter Service Mode

1. Turn off the printer
2. Press and hold the STOP button
3. Press and hold the ON button while not releasing the STOP button
4. Release the STOP button while still holding the ON button
5. While holding the ON button, press the STOP button 5 times and then release both the ON and STOP buttons simultaneously.

Note: To start the machine in Service Mode without the scanner, hold the ON button and press the STOP button 6 times.

STEP 2 - Reset Error Ink Absorber Full [5B00]

There are two options to reset error Ink Absorber Full for Canon Pixma G3000 Series:

• Canon Service Tool v.4718
• Canon Service Tool v.4720

Reset with Canon Service Tool v.4718

1. Enter Service Mode
2. Download and extract Canon Service Tool v.4718
3. Open Canon Service Tool v.4718
4. Load A4 or Letter paper
5. Print EEPROM information before resetting
6. Clear the Ink Counter and select MAIN, then click SET
7. Select your region and click SET
8. Print EEPROM information after resetting
9. Compare the EEPROM information before and after the reset
10. Close Canon Service Tool v.4718
11. Turn off the printer and wait 10 seconds
12. Turn on the printer, it is now ready to use.